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Privacy Policy

Last updated: 1/24/2026

1. Introduction

At 2Stay ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your email address, password (encrypted), and any other information you provide during registration. We require email verification to ensure account security and prevent fraud.

Usage Information

We collect information about how you use the Service, including listings created, bookings managed, and guest URLs generated.

Device Information

We may collect information about your device, including IP address, browser type, and operating system.

3. Marketing Email Consent

By creating an account and opting in to receive marketing emails, you consent to:

  • Receiving promotional emails, newsletters, and marketing communications from 2Stay
  • Receiving updates about new features, product announcements, and special offers
  • Receiving tips and best practices for using the Service

Your consent is voluntary and you can withdraw it at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us at info@2stay.app

Note: Even if you opt out of marketing emails, you will still receive essential service-related communications, such as account verification emails, password reset emails, billing notifications, and important service updates.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Send you marketing communications (if you have consented)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and analytics
  • Email Marketing: If you consent to marketing emails, we may use email marketing services (such as Mailchimp or SendGrid) to send you communications. These services are bound by their own privacy policies
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing emails at any time
  • Object to processing of your personal information
  • Request data portability

9. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@2stay.app.